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Thermostat Blank or Not Working

Blank or unresponsive thermostat with a furnace or AC. Simple checks and repair costs.

Safety first. If you smell gas (a rotten egg smell) or hear hissing near a gas appliance, leave the building now. Do not use light switches, phones or anything that can spark inside. From a safe place, call 911 and your gas company (Enbridge Gas Utah emergency line: 1-800-767-1689). (Source: Enbridge Gas) If a carbon monoxide alarm sounds or people feel headache, dizziness, nausea or confusion, get everyone outside to fresh air and call 911. (Source: U.S. Centers for Disease Control and Prevention; U.S. Environmental Protection Agency) Do not try to repair gas, refrigerant or electrical parts yourself.

Safe things to check

Stop here

Do not rewire a thermostat or remove the furnace panel to check fuses or boards. The furnace has line voltage inside.

What a technician checks

A technician checks the low-voltage wiring, the control board, and safety switches that cut power to the thermostat.

Typical cost

Angi: thermostat repair $100 to $300; replacement or a smart thermostat upgrade can run up to about $600. (Source: Angi) National figures; not a quote.

Need a technician? Send a request to Refrigerate.
Refrigerate LLC in Lindon has HVAC-certified technicians and reviews every request. Prefer to talk? Call or text (801) 899-2171.
Refrigerate runs this site. Not for emergencies: for a gas smell or CO alarm, leave and call 911.
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FAQ

Can I fix this myself?

Only the simple checks listed above. Gas, refrigerant and electrical work needs a trained HVAC technician.

Can this site tell me what is wrong with my furnace or AC?

No. Utah HVAC Help is general information, not a diagnosis. Gas, refrigerant and high-voltage electrical parts need a trained HVAC technician. If you smell gas or a CO alarm sounds, leave the building and call 911 and your gas company from outside.

Sources

  1. How Much Does the Average Furnace Repair Cost? (2026 data, updated Sep 25, 2026), Angi

Last checked October 27, 2026. Prices and rules change; confirm with the source before you rely on them.