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Furnace and AC problems

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Safety first. If you smell gas (a rotten egg smell) or hear hissing near a gas appliance, leave the building now. Do not use light switches, phones or anything that can spark inside. From a safe place, call 911 and your gas company (Enbridge Gas Utah emergency line: 1-800-767-1689). (Source: Enbridge Gas) If a carbon monoxide alarm sounds or people feel headache, dizziness, nausea or confusion, get everyone outside to fresh air and call 911. (Source: U.S. Centers for Disease Control and Prevention; U.S. Environmental Protection Agency) Do not try to repair gas, refrigerant or electrical parts yourself.
AC Running but Not CoolingAC Will Not Turn OnOutdoor AC Unit Humming but Fan Not SpinningAC Compressor ProblemsAC Frozen Coil or Water LeakingFurnace Not HeatingFurnace Blowing Cold AirFurnace Short Cycling (Turns On and Off)Gas Smell Near the Furnace or Water HeaterCarbon Monoxide Alarm Going OffThermostat Blank or Not Working
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Sources

  1. Report Gas Emergency (Utah, Idaho and Wyoming), Enbridge Gas
  2. Carbon Monoxide (CO) Poisoning Basics, U.S. Centers for Disease Control and Prevention

Last checked October 27, 2026. Prices and rules change; confirm with the source before you rely on them.