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Furnace and AC help in Utah County
Safety first. If you smell gas (a rotten egg smell) or hear hissing near a gas appliance, leave the building now. Do not use light switches, phones or anything that can spark inside. From a safe place, call 911 and your gas company (Enbridge Gas Utah emergency line: 1-800-767-1689). (Source: Enbridge Gas) If a carbon monoxide alarm sounds or people feel headache, dizziness, nausea or confusion, get everyone outside to fresh air and call 911. (Source: U.S. Centers for Disease Control and Prevention; U.S. Environmental Protection Agency) Do not try to repair gas, refrigerant or electrical parts yourself.
This is Refrigerate's home area. Refrigerate is based in Lindon, Utah County, and has HVAC-certified technicians.
Key facts
- Cities: Lindon, Orem, Provo, American Fork, Pleasant Grove, Lehi, Spanish Fork, Springville, Saratoga Springs, Eagle Mountain, Highland, Alpine, Payson.
- If you smell gas, leave the area right away, warn others, and from a safe place call 911 and Enbridge Gas Utah at 1-800-767-1689. Do not turn gas valves on or off, do not use switches, phones or anything that can spark near the leak, and do not start vehicles nearby. Gas leaks cannot be reported online. (Source: Enbridge Gas)
- ENERGY STAR recommends a professional pre-season check-up every year: the cooling system in spring and the heating system in fall, before contractors get busy. (Source: ENERGY STAR (U.S. EPA))
- Utah licenses HVAC contractors under the H100 HVAC Contractor classification through the Division of Professional Licensing (DOPL). H100 qualifiers must be certified natural gas technicians (Rocky Mountain Gas Association or equivalent) and pass the H100 trade exam. You can look up any contractor license on the DOPL Licensee Lookup. (Source: Utah Division of Professional Licensing; Utah Division of Professional Licensing; Utah Division of Professional Licensing)
Common problems
AC Running but Not CoolingAC Will Not Turn OnOutdoor AC Unit Humming but Fan Not SpinningAC Compressor ProblemsAC Frozen Coil or Water LeakingFurnace Not HeatingFurnace Blowing Cold AirFurnace Short Cycling (Turns On and Off)Gas Smell Near the Furnace or Water HeaterCarbon Monoxide Alarm Going OffThermostat Blank or Not Working
Need a technician? Send a request to Refrigerate.
Refrigerate LLC in Lindon has HVAC-certified technicians and reviews every request. Prefer to talk? Call or text (801) 899-2171.
Request serviceRefrigerate LLC in Lindon has HVAC-certified technicians and reviews every request. Prefer to talk? Call or text (801) 899-2171.
Refrigerate runs this site. Not for emergencies: for a gas smell or CO alarm, leave and call 911.
FAQ
Does Refrigerate serve Utah County?
This is Refrigerate's home area. Refrigerate is based in Lindon, Utah County, and has HVAC-certified technicians.
Can this site tell me what is wrong with my furnace or AC?
No. Utah HVAC Help is general information, not a diagnosis. Gas, refrigerant and high-voltage electrical parts need a trained HVAC technician. If you smell gas or a CO alarm sounds, leave the building and call 911 and your gas company from outside.
Sources
- Report Gas Emergency (Utah, Idaho and Wyoming), Enbridge Gas
- Maintenance Checklist, ENERGY STAR (U.S. EPA)
- Apply for a General Contractor License (H100 HVAC Contractor), Utah Division of Professional Licensing
- Contracting: New HVAC (H100) Contractor License Requirements, Utah Division of Professional Licensing
- Licensee Lookup and Verification, Utah Division of Professional Licensing
Last checked October 27, 2026. Prices and rules change; confirm with the source before you rely on them.