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Furnace and AC help in Washington County

Safety first. If you smell gas (a rotten egg smell) or hear hissing near a gas appliance, leave the building now. Do not use light switches, phones or anything that can spark inside. From a safe place, call 911 and your gas company (Enbridge Gas Utah emergency line: 1-800-767-1689). (Source: Enbridge Gas) If a carbon monoxide alarm sounds or people feel headache, dizziness, nausea or confusion, get everyone outside to fresh air and call 911. (Source: U.S. Centers for Disease Control and Prevention; U.S. Environmental Protection Agency) Do not try to repair gas, refrigerant or electrical parts yourself.

Refrigerate is based in Lindon in Utah County, more than three hours north by car. For most jobs here, a local licensed HVAC contractor will be faster; use the DOPL license lookup to check one. Larger commercial or big-unit jobs can still be sent as a request for review.

Key facts

Cities: St. George, Washington, Hurricane, Ivins, Santa Clara.
If you smell gas, leave the area right away, warn others, and from a safe place call 911 and Enbridge Gas Utah at 1-800-767-1689. Do not turn gas valves on or off, do not use switches, phones or anything that can spark near the leak, and do not start vehicles nearby. Gas leaks cannot be reported online. (Source: Enbridge Gas)
ENERGY STAR recommends a professional pre-season check-up every year: the cooling system in spring and the heating system in fall, before contractors get busy. (Source: ENERGY STAR (U.S. EPA))
Utah licenses HVAC contractors under the H100 HVAC Contractor classification through the Division of Professional Licensing (DOPL). H100 qualifiers must be certified natural gas technicians (Rocky Mountain Gas Association or equivalent) and pass the H100 trade exam. You can look up any contractor license on the DOPL Licensee Lookup. (Source: Utah Division of Professional Licensing; Utah Division of Professional Licensing; Utah Division of Professional Licensing)

Common problems

AC Running but Not Cooling AC Will Not Turn On Outdoor AC Unit Humming but Fan Not Spinning AC Compressor Problems AC Frozen Coil or Water Leaking Furnace Not Heating Furnace Blowing Cold Air Furnace Short Cycling (Turns On and Off)Gas Smell Near the Furnace or Water Heater Carbon Monoxide Alarm Going Off Thermostat Blank or Not Working

Need a technician? Send a request to Refrigerate.
Refrigerate LLC in Lindon has HVAC-certified technicians and reviews every request. Prefer to talk? Call or text (801) 899-2171.

Refrigerate runs this site. Not for emergencies: for a gas smell or CO alarm, leave and call 911.

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FAQ

Does Refrigerate serve Washington County?

Can this site tell me what is wrong with my furnace or AC?

No. Utah HVAC Help is general information, not a diagnosis. Gas, refrigerant and high-voltage electrical parts need a trained HVAC technician. If you smell gas or a CO alarm sounds, leave the building and call 911 and your gas company from outside.

Sources

Report Gas Emergency (Utah, Idaho and Wyoming), Enbridge Gas
Maintenance Checklist, ENERGY STAR (U.S. EPA)
Apply for a General Contractor License (H100 HVAC Contractor), Utah Division of Professional Licensing
Contracting: New HVAC (H100) Contractor License Requirements, Utah Division of Professional Licensing
Licensee Lookup and Verification, Utah Division of Professional Licensing

Last checked October 27, 2026. Prices and rules change; confirm with the source before you rely on them.